Shipping policy

Shipping Policy

Last updated: August 21, 2026

At Drip Yourself, we want your coffee to reach you quickly and safely, so you can enjoy your favorite drip wherever you are.

Order Processing

All orders are processed within 24 hours on working days.

Once your order has been processed, it will be handed over to our delivery partner for shipment.

During holidays, promotions, or periods of high order volume, processing may take longer. If there is an unexpected delay, we will do our best to keep you informed.

Delivery

We currently deliver within Egypt.

Our estimated delivery time is 2–3 working days after your order has been shipped.

Delivery times may vary depending on your location and circumstances affecting the courier.

Shipping Fees

Shipping fees vary depending on your delivery region within Egypt.

The applicable shipping fee will be displayed at checkout before you complete your order.

Delivery Partner

We currently use Bosta as our delivery partner.

Once your order has been shipped, you will receive the relevant tracking information so you can follow your delivery.

Order Tracking

After your order has been shipped, use the tracking information provided to follow your package.

If your tracking information has not updated or your package appears to be delayed, please contact us and we'll help you check the status of your order.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

Please provide:

  • Your order number
  • Photos of the damaged package
  • Photos of the damaged product
  • Any relevant details about the condition of the package when it arrived

We will review the situation and determine whether you are eligible for a refund.

Returns & Refunds

Because Drip Yourself products are food and beverage products, we do not accept returns.

We also do not offer refunds for change of mind, incorrect orders, or other reasons unrelated to product damage.

A refund may only be considered when your package or product arrives damaged. In these cases, please contact us as soon as possible with your order information and photographic evidence so we can review your request.

Incorrect Shipping Information

Please make sure your delivery address and contact information are correct before completing your order.

If you notice an error after placing your order, contact us immediately. We will do our best to assist you, but we cannot guarantee that the address can be changed once the order has been processed or handed to the courier.

International Shipping

We currently do not offer international shipping.

Orders can only be delivered to addresses within Egypt.

Contact Us

If you have questions about your order, shipping, tracking, or a damaged package, please contact us through our Contact Us page.